Refund policy

STORE REFUND POLICY:

NO RETURNS OR EXCHANGES due to COVID-19, we will offer store credit.(Sales are final, make sure you get the right size/color)

Discount codes cannot be combined with other codes/on going promotion or sale.

We do not cancel orders once submitted.

To be eligible for store credit, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 


To start a return, you can contact us at afraluxe@aol.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at afraluxe@aol.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned for store credit, (white clothing, bikinis, bodysuits, lingerie, etc..) Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns/exchanges on sale items or gift cards.

THEY ARE FINAL SALE!


 


NO Refunds. 

For further questions/information 
please contact us at afraluxe@aol.com.